Diligent Completes the Task Management Tool Upgrade for AF Academy

Diligent Consulting Inc. of San Antonio, TX was awarded and has completed the system upgrade the US Air Force Academy (USAFA) needed for its Task Management Tool (TMT). TMT is an efficient work flow task management system that USAFA has been using since 2009 when it implemented TMT version 2.5.

TMT is USAFA’s prime tasking tool that automates the daily workflow and coordination of staffing tasks among offices. It allows users to create, edit, laterally coordinate, hand-off, cancel, close and reopen tasks. TMT gives users real-time suspense status monitoring, collaboration, standardization and audit trail features. TMT users use a centralized workspace for supporting documents and comments related to a task. It sends e-mail to alert users of newly created and assigned tasks. Once a task is closed in TMT, the task creator is also notified through email.

USAFA had been working for several years to get their instance of TMT upgraded and take advantage of the updated tools for its 600+ users. Diligent, with its history of previously working with TMT and its creator Accenture, eagerly took on the system upgrade challenge and in March of 2019 the team completed the transition for the USAFA from TMT version 2.5 to version 4.5. The customer has indicated it is extremely pleased with the new functionality and Team Diligent’s ability to get the job completed efficiently, on time, and within budget.